Frequently Asked Questions

Our Services

provide comprehensive services including:

  • Installation and repair of Gas and Electric Heating and Cooling Systems
  • Maintenance of Fireplaces and Fire Logs
  • Implementation of Home Generator Systems
  • Management of Air Quality Control Systems, such as humidifiers, dehumidifiers, and thermostats
  • Water Heater maintenance and installation
  • Chimney Sweep and Repair
  • Dryer Vent Cleaning and Repair
  • Duct Cleaning
  • Gutter Cleaning and Services
  • Full Plumbing and Well Services
  • Roofing Services

We pledge to recommend only the services you need, ensuring your complete satisfaction.

Yes, our commitment to sustainability means we offer high-efficiency, eco- friendly solutions across all our services to minimize environmental impact.

Service Areas

We service much of Virginia reaching from Northern Virginia to Richmond Virginia and West to Culpeper and East to King George.

Pricing and Policies

We pride ourselves on transparent pricing. Costs are calculated based on the service details, with a commitment to providing you with a precise, fair quote.

Customer peace of mind is paramount; hence, we back our services with robust guarantees and warranties. Specific terms will be outlined at the time of service and depend on the product.

Maintenance and Repair

To ensure peak performance and durability, we advise annual servicing of your HVAC systems.

Signals that cleaning is due include noticeable soot accumulation, diminished fireplace functionality, strange smells, and increased household dust.

Emergency and Special Services

Yes, we offer 24 hour emergency services for customers that have a maintenance plan with us. Please contact us directly for immediate assistance.

Indeed, we excel in crafting tailored solutions for your unique home challenges, from intricate roofing designs to specialized air quality systems.

Customer Support

Arranging a service is simple—call us or book online. Our customer service team is eager to assist you.

We are steadfast in providing honest, transparent, and reliable service to guarantee your full satisfaction.

Installation Services

Our experts will guide you in choosing the ideal system that aligns with your home size, personal needs, and budget, focusing on energy efficiency and system capacity.

When installing a new fireplace, consider the room size, preferred fuel type, ventilation needs, and design preferences. Our team is here to help you navigate these choices.

Air Quality Control

Good air quality is vital for your health and comfort. Our array of services, including humidifiers and purifiers, is designed to control allergens and pollutants, ensuring a clean indoor atmosphere.

Yes, we provide air quality management for commercial premises, enhancing the well-being of your staff and customers.

Water Heaters and Plumbing

We service an array of water heaters, from traditional tank-based to advanced tankless varieties, suitable for both homes and businesses.

Our full-scale plumbing offerings encompass everything from routine check-ups to complex system installations and drain services and cleaning. We do not offer Well services.

Additional Services

Biannual gutter cleaning is recommended to avoid clogs, prevent water damage, and extend the life of your guttering system.

Clean ducts can reduce allergens, improve air circulation, eliminate odors, and may even lower heating and cooling costs.

vent cleaning is critical to prevent fire hazards, enhance dryer operation, and conserve energy.

Customer Assurance

Our ethos is based on integrity; we guarantee that we will only recommend services that are important for your situation.

Your satisfaction is our driving force. If our service does not meet your expectations, please inform us so we can rectify the matter.

Booking and Questions

We offer preliminary consultations to evaluate your needs and provide knowledgeable advice, enabling you to make informed decisions without obligation.

Stay informed about your service schedule as we will call you on regular intervals. Also, you can feel free to call in anytime and we will answer your questions.